Chairman of National Hajj Commission of Nigeria, NAHCON, Malam Jalal Arabi, has signed Hajj 2024 agreement with a Saudi Arabia company, Ithraa Al Khair in a bid to ensure improved services for Nigerian pilgrims.
The agreement, signed at the Hilton Convention Hotel, Jabal Umar, Makkah, contains details of service delivery expected from the group and the cost of each service along with penalties in case of violation by any party.
NAHCON’s Assistant Director of Public Affairs Hajiya Fatima Sanda Usara, further explained in a statement issued on Monday that the partnership followed careful survey of packages offered by other Mutawwif companies that met with the commission’s team during the just concluded Hajj and Umrah exhibition.
Usara quoted the chairmen of the Ithraa Mutawwif Company, Dr. Ahmad Sindhi and NAHCON, Malam Arabi to have cautioned officials of the company to discharge their responsibilities to the pilgrims with all sincerity as contained in the pact.
Specifically, she said that Arabi emphasized that NAHCON would be involved fully in monitoring service provision from implementation of agreement to the end of execution.
The NAHCON helmsman expressed that this is time to start the relationship afresh between the commission and the Mutawwif Company, on fresh terms built on trust, urging Sindhi to make sure the errors that happened in the past do not happen again.
In response, Sindhi promised to continue with an open line of communication to fix any problem immediately before it escalated, assuring of the company’s readiness for teamwork with the singular objective of serving pilgrims well.
In addition, the Ithraa Mutawwif Company chairman disclosed that working with NAHCON along the years has made them smarter and better that put them in a position to always improve.
