NCC gives reasons for telecom services’ disruption in some African countries

The Nigerian Communications Commission (NCC), has disclosed that a combination of cable cuts, resulting in equipment faults on the major undersea cables along the West African Coast.

NCC added that the technical issue was responsible for the disruption of telecom services in several countries of West Africa, including Nigeria, Ghana, Ivory Coast, Senegal, Cote de Ivoire, among others.

The cuts which occurred somewhere in Cote de’Ivoire and Senegal, with an attendant disruption in Portugal have negatively impacted data and fixed telecom services.
A statement by the comission stated that Cable companies such as West African Cable System (WACS) and African Coast to Europe (ACE) in the West Coast route from Europe have experienced faults while SAT3 and MainOne have downtime.

While similar undersea cables providing traffic from Europe to the East Coast of Africa, like Seacom, Europe India Gateway (EIG), Asia-Africa-Europe 1 (AAE1), are said to have been cut at some point around the Red Sea, resulting in degradation of services across on these routes.

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The statement signed by Reuben Muoka, Director, Public Affairs, NCC, explained that Nigeria and other West African countries, Internet access and speed have experienced disruptions in the networks of service providers in the affected countries.

It also said operators of these cables have commenced repairs already, and services are gradually being restored.

“They have promised to work round the clock to ensure that services are restored to the affected countries within the shortest possible time.

“It is important to bring this information to the knowledge of corporate and individual consumers on these services”.